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체감품질을 고려한 서비스 품질의 관리

Author
신민수, 김도훈
Journal Title
경영과학
Publication Year
2016
Topics
Summary

This study provides a framework to assess network design under the QoE (Quality of Experience) regime, demonstrating that shifting the focus from QoS (Quality of Service) to QoE can benefit both users and network providers. The proposed framework systematically assesses network design and operations based on QoE, improving efficiency and potentially reducing network investment costs while enhancing user satisfaction.

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체감품질을 고려한 서비스 품질의 관리 Service Quality Management Based on Quality of Experience

신민수; 김도훈 · 2016

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