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개인정보에 대한 심리적 소유감과 개인정보보호 행동에 대한 연구

Author
박민정, 채상미, 김민균
Journal Title
서비스경영학회지
Publication Year
2018
Summary

This study investigates the relationship between users’ psychological ownership of personal information and their protection behaviors, and analyzes the influence of self-efficacy, response-efficacy, perceived severity, and vulnerability on psychological ownership using protection motivation theory. A survey was conducted to establish a structural equation model for hypothesis testing, contributing to the expansion of research on psychological ownership of personal information and suggesting ways for firms to collect personal information while increasing customer satisfaction.

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