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프로스포츠 관람소비자 소비성향에 따른 소비가치, 서비스편의성이 관람만족 및 재관람의도에 미치는 영향

Author
문선호
Journal Title
한국사회체육학회지
Publication Year
2019
Summary

This study investigated the causal relationship between consumption value and service convenience according to the tendency of sports consumers, as well as the causal relationship between viewing satisfaction and revisit intention. The results showed that social value, functional value, emotional value, situational value, utility value, and hedonic value positively influenced purchase plans and viewing satisfaction. Furthermore, access convenience, decision-making convenience, transaction convenience, and post convenience were found to have a positive impact on viewing satisfaction and revisit intention.

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