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우리나라 세무서비스업종의 문제점과 생존전략
Author
이의찬, 권기정
Journal Title
재무와 회계정보저널
Publication Year
2020
Topics
Summary
This study analyzes the problems of the tax service industry, such as intensified price competition and high turnover rates due to the oversupply of tax services in a limited market, and proposes survival strategies through improvements in business operations, customer needs research, and job satisfaction enhancement. The research findings reveal that employees of traditional tax service companies are not fully aware of the industry's problems, leading to insufficient efforts to improve the industry.
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