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뷰티산업 종사자의 핵심역량이 직무만족 및 고객지향성에 미치는 영향
Author
이지선, 김태연, 황혜주
Journal Title
한국인체미용예술학회지
Publication Year
2020
Topics
Summary
This study investigated the influence of core competence on job satisfaction and customer orientation among cosmetology workers. The results showed a positive correlation between core competence and job satisfaction/customer orientation, and personal traits and interpersonal relationships were found to affect job satisfaction and customer orientation. These findings suggest that increased awareness of core competence leads to higher customer orientation.
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