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온라인 플랫폼 독점 사업자의 사회적 책임에 대한 소비자 인식: 배달의 민족 케이스를 기반으로

Author
안재영, 신대솔, 이중정
Journal Title
인터넷전자상거래연구
Publication Year
2021
Summary

This study investigates the impact of online platform monopolies’ success factors and social responsibility activities on consumer usage intentions. The results show that corporate social responsibility and e-commerce success factors significantly affect brand image and usage intentions.

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