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여행업에서 멘토링이 멘티의 자기효능감과 직무열의에 미치는 영향: 정보기술이 융합된 시스템에 대한 자기효능감의 매개효과를 중심으로

Author
천덕희, 임소영, 이광옥
Journal Title
융합관광콘텐츠연구
Publication Year
2021
Summary

This study empirically analyzed the effect of mentoring on mentees' self-efficacy and job engagement in the travel industry, and verified the mediating role of self-efficacy. The results showed that career development, psychosocial support, and role modeling positively influence self-efficacy and job engagement, and self-efficacy mediates job engagement.

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