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스마트 도슨트에 관한 사용성 평가 - 대림미술관을 중심으로

Author
박민혁, 이정우
Journal Title
한국산학기술학회논문지
Publication Year
2022
Summary

This study conducted a usability assessment of the smart docent provided by Daelim Museum through in-depth user interviews, analyzing inconveniences related to its eight representative functions. The results identified areas for improvement from a user experience perspective, which can be utilized for future service enhancements.

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A Study on the Usability Evaluation of Smart Docent - Focused on Daelim Museum

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박물관 도슨트 모바일앱의 특성이 사용자의 만족도와 재사용 의도에 미치는 영향 Impact of the Characteristics of Docent Mobile Apps on User Satisfaction and Intention to Re-use

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